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DigitalRDDigital downloads & more

Refund Policy

Our products are digital downloads you can access straight after payment. Because files can't be returned once downloaded, all sales are final and we don't offer refunds for change of mind.

We'll always make it right if: your file is damaged, won't open or is missing pages; you were charged twice for the same product; or your download link never arrived.

Email ygowd.ecom@gmail.com within 14 days of your purchase with the email you used at checkout and the product name. We reply within 2 business days, and if we can't fix the problem we'll refund you in full.

EU and UK customers: when you buy and download a digital product, you agree to receive it immediately and acknowledge that you lose your 14-day right of withdrawal. This doesn't affect your legal rights if a product is faulty.