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Frequently asked questions

What file formats do I get?

Each product page lists its format. Most items are PDFs in US Letter and A4 sizes. Spreadsheets work in Google Sheets and Excel. Templates open in Canva, Notion, Word or Google Docs as listed.

How does the download work?

After checkout with PayPal or card, you get an instant download button on screen, and a download link is emailed to you. No account is needed.

I didn't get my email. What do I do?

Check your spam or promotions folder first. If it's not there, email us at ygowd.ecom@gmail.com with your order details and we will resend your download link.

Can I print at home?

Yes. Every printable is designed for home printers on standard US Letter or A4 paper. You can print as many copies as you need for personal use.

What is your refund policy?

Downloads are final, but if a file is damaged, missing pages, you were charged twice or your link never arrived, email ygowd.ecom@gmail.com within 14 days and we'll fix it or refund you in full. Read the full refund policy